Privacy Policy

Siler Brain Clinics (“Siler Brain Clinics,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information about you when you visit our website at silerbrainclinics.com or contact us about our services. Please read this policy carefully. By using our website, you agree to the practices described here.

We collect information you provide directly to us, including:

• Your name, email address, and phone number submitted through our contact or booking forms
• Health-related information you choose to share when inquiring about our services
• Communications you send us by email or through our website

We also collect certain information automatically when you visit our website, including:

• Browser type, device type, and operating system
• Pages visited and time spent on the site
• Referring website or search terms used to reach us
• IP address and general location data

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Coordinate your care and communicate with you about appointments and follow-up
• Send appointment reminders and care-related communications
• Improve the content and functionality of our website
• Comply with applicable legal and regulatory obligations

Siler Brain Clinics operates as a healthcare provider and handles protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices, which describes how we may use and disclose your PHI and your rights regarding that information, is provided at your first clinical appointment and is available upon request. If you have questions about your health information rights under HIPAA, please contact us at records@silerbrainclinics.com.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Confidentiality of Medical Information Act (CMIA), including the right to:

• Know what personal information we collect about you and how it is used
• Request access to or deletion of your personal information, subject to certain exceptions
• Opt out of the sale of your personal information — we do not sell your personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at records@silerbrainclinics.com.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With Pure Recovery California and its staff, as Siler Brain Clinics operates within the Pure Recovery California facility and under its licensing framework, for purposes of coordinating your care
• With service providers who assist us in operating our website and communicating with you (such as email delivery and scheduling services), under confidentiality agreements that prohibit them from using your information for any other purpose
• When required by law, court order, or governmental authority
• To protect the safety of our patients, staff, or the public in a genuine emergency

We retain contact form submissions and general inquiries for a reasonable period sufficient to respond to your request and maintain internal records. Clinical records are retained in accordance with California law and HIPAA requirements.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. You may disable cookies through your browser settings; doing so may affect some features of the website. We do not use cookies to track you across unaffiliated third-party websites.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information with them.

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately at records@silerbrainclinics.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Siler Brain Clinics · Channel Islands Harbor, Oxnard, California · records@silerbrainclinics.com